Terms of Service, Refund Policy and Payment Terms

Terms and Conditions, Refund Policy & Payment Terms

  • Ragley Hall reserves the right to make changes to the following without notice:- Opening Hours
    – Event Dates & Times
    – AccessPlease check the relevant details before you embark on your visit.
  • We reserve the right to refuse the sale of a ticket or entry to the Estate.
  • Ragley reserves the right to ask a visitor to leave the premises if that visitor is believed to be in possession of illegal substances, items, weapons or is exhibiting threatening behaviour.
  • Vehicles cannot be left on site without prior consent from Ragley.
  • Dogs are welcome in the Woodland Walk and Parkland, however, are not permitted in the Hall or formal gardens, with the exception of assistance dogs.
  • No photography is permitted within the staterooms without prior consent from Ragley.
  • Drone filming is not permitted onsite without consent and approval of the necessary insurance and licensing documentation.
  • The use of BBQs – disposable or otherwise – is not permitted on site.
  • Pop-up tents and Gazebo’s are not permitted on site.
  • On the completion of three stamps on a Ragley Loyalty card, a visitor is entitled to a complimentary ‘like for like’ entry. The complimentary admission is not valid on special event days. Loyalty cards will also not be stamped on special event days if there is a difference in admission prices.

 

 

Refund Policy & Payment Terms

We accept all major credit and debit cards as well as PayPal through our website.

Tickets are non-refundable. Any refunds given are at the discretion of Management.

 

Company Information & VAT details

Company Name: Ragley Hall
Registered Company Address: Ragley Hall, Park & Gardens, Alcester, Warwickshire, B49 5NJ

VAT no is 589 2001 32